At The Supple Suite, we are committed to delivering your skincare essentials quickly and efficiently. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

Processing Time

• All orders are processed within 2-5 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery Time

Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:

• Standard Shipping: 5-10 business days
• Express Shipping: 2-5 business days
• International Shipping (if applicable): 10-20 business days (varies by destination)

Please note: Shipping times may vary due to factors beyond our control, such as weather conditions, carrier delays, or customs processing.

Shipping Locations

We currently ship nationwide (and internationally if applicable). If your country is not available at checkout, please contact us at thesupplesuite@gmail.com for assistance.

Tracking Your Order

Once your order has shipped, you will receive an email with tracking details. Please allow up to 48 hours for tracking updates to reflect in the system.

Lost or Delayed Packages

If your package is lost in transit or significantly delayed, please reach out to us at thesupplesuite@gmail.com so we can assist you in resolving the issue. However, The Supple Suite is not responsible for delays caused by the carrier.

Wrong Shipping Address

Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided at checkout.